Hiring Local Truck Dispatchers
Job Description
As a Local Truck Dispatcher, you’ll coordinate and optimize local freight assignments while ensuring seamless communication between drivers, operations, and customers.
Responsibilities
• Assign & adjust loads: Receive and prioritize orders, assign to the best-fit local drivers, and reassign in real time as delays or urgent requests arise.
• Guide drivers: Share clear instructions (addresses, appointments, special handling), monitor HOS, troubleshoot issues, and support new-hire drivers post-orientation.
• Document & close out: Maintain daily dispatch logs; record confirmations, rates, and accessorials (e.g., lumpers/TONU).
• Improve the workflow: Lead tight shift handovers, train/mentor new dispatchers, and flag recurring bottlenecks with clear process improvement suggestions.
Requirements
• Proven experience in freight dispatch, logistics coordination, or a similar role.
• Exceptional verbal and written communication skills.
• Strong organizational abilities with keen attention to detail.
• Thrives in a fast-paced environment and pivots quickly as priorities shift.
• Excellent problem-solving aptitude and a proactive mindset.
• Customer-focused attitude and commitment to high-quality service.
• Positive team player who contributes to a supportive, collaborative culture.
